Refund Policy
Last updated: 2026-10-09
Cancellation
You can cancel your subscription at any time from your dashboard (Billing). No further payment is taken; access stays active until the end of the month already paid. The current month is not refunded pro rata, except in the cases below.
14-day withdrawal
If you are a consumer, you may withdraw within 14 days of your first subscription by writing to contact@apimacro.com. As you asked for immediate access to the stream, only the share for the days already provided remains payable; the rest is refunded within 14 days to the card used for payment.
Service outage
If the stream is unavailable through our fault during a release listed in the calendar, write to us within 7 days: we grant a credit or a refund proportional to the length of the outage.
Billing error
A double charge or an amount different from the price shown at checkout is refunded in full as soon as it is reported.
Plan change
When you upgrade or downgrade, the difference is prorated over the remaining days and applied automatically to the next invoice.
How to request a refund
Write to contact@apimacro.com from your account address, with the date of the payment. We answer within 7 business days; an accepted refund reaches your bank account within 5 to 10 days depending on your bank.